--- title: Operator Connect for Microsoft Teams description: Consolidate your business communications through your 365 licence and save money. image: https://www.keeley-travis.co.uk/hubfs/microsoft-teams-operator-connect-e1741003155484-1024x469-1024x585.webp --- Looking for business supplies? 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The key benefits of switching to Operator Connect are: - Minimal capital outlay on hardware and maintenance - Siginificant cost savings per user compared to 'traditional' business phone systems - Maximises your investment in Microsoft 365 licences - Ease of deployment - Make and receive internal AND external calls from the Teams app on any device - Greater flexible working - Secured via Microsoft Azure Peering Service (MAPS) - Easy administration via Teams Admin Centre - Increased scalability All you need to get started with Operator Connect is a Microsoft or Office 365 licence (including Teams), a Microsoft Teams Phone Standard add-on (included in E5 licence) and an internet connection. Operator Connect includes all the calling features you would expect from a business phone system - and some you wouldn't. - Cloud Auto Attendant - create a bespoke menu, enabling both internal and external callers to navigate to the correct user/department - Cloud Call Queues - configure greetings, hold music and search for next available agent to handle incoming calls in busy periods - Make Receive Video Calls - as you would expect from Teams - Voicemail - for when you are unavailable/out of office, accessible from any device - Call Park Retrieve - place calls on hold and pick them up from any other device, prviding flexibility and mobility - Call Forwarding - forward calls to other users and/or devices with ease - Call Transfer - transfer calls internally or externally - Group Pick Up - enable users to share incoming calls for enhanced customer service - Caller ID - detailed caller information from your business directory - Integration with Outlook - schedule and join Teams calls from Outlook, easily transition from email to voice/video calls with a click In addition to Operator Connect you will benefit from Gamma's SIP Truck Call Manager which provides a reliable safeguard for your business, ensuring you never miss a call in the event of internet disruption or Teams failure. As an alternative to a VoiP business phone system, [Operator Connect for Microsoft Teams](https://www.keeley-travis.co.uk/downloadables) is well worth considering for your organisation. - Recent - Topics - Archive Recent Topics - [Document Management (46)](https://www.keeley-travis.co.uk/blog/tag/document-management) - [Keeley Travis News (17)](https://www.keeley-travis.co.uk/blog/tag/keeley-travis-news) - [Business Mobile (15)](https://www.keeley-travis.co.uk/blog/tag/business-mobile) - [Copiers & Managed Print (11)](https://www.keeley-travis.co.uk/blog/tag/copiers-managed-print) - [Business Phone (6)](https://www.keeley-travis.co.uk/blog/tag/business-phone) - [Business Broadband (5)](https://www.keeley-travis.co.uk/blog/tag/business-broadband) - [Other Stuff (5)](https://www.keeley-travis.co.uk/blog/tag/other-stuff) - [DocuWare Case Studies (4)](https://www.keeley-travis.co.uk/blog/tag/docuware-case-studies) - [Remote Working Solutions (1)](https://www.keeley-travis.co.uk/blog/tag/remote-working-solutions) - 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